We hope you will love everything that you order from our store but if something isn't quite right, you always have the right to withdraw from your order withing 14 days without giving any reason. The withdrawal period is counted from the day of the delivery of the last good(s) in your order.
For questions regarding withdrawal, please contact us via:
We will refund all payments received from you without undue delay and in any event not later than 14 days . We will use the same means of payment that you used to pay for your order and this will not cause you any extra fees.
Once we receive the products, we check the original condition of the product and refund the corresponding amount of the order if there weren’t any quality issues. If additional shipping costs incurred we exclude them from the return amount.
We always try to be as fast as possible, but during busy periods (such as holidays and sales), it can take a little longer. Once we have processed the return, you will receive a return confirmation email.